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White Sheet

FAQs

Here, you can find the answers to any questions you may have...

  • I am new to yoga, can I join your classes?
    You are very welcome to join at any level. As far as possible, variations to deeper or more complex poses will be given. You are very welcome at anytime in the class to stop, pause, and rest if parts of it feel too challenging.The class is your time, dedicated to yourself (your physical, mental, emotional, spiritual health), so we encourage you to tune into YOU, listen to your body and needs on the day and simply let that be your guide. The teachers instruction is simply guidance and you know your body and abilities best, so we very much encourage you to 'do you.'
  • How do I book a class?
    All bookings are taken here on the website and can done by clicking book classes and choosing the correct class.
  • Where exactly are your park classes?
    Once you book onto a park class, you will receive a booking confirmation via email which will give more detailed information on this and a link to map, directions and video.
  • When is your next class?
    Any scheduled Steel & Soul classes will be available to book under the 'book classes' tab. To hear, in advance, when classes are scheduled, sign-up to the 'newsletter' via the footer of the website and be sure to add hello@steelandsoul.com to your contacts/ 'safe senders' list to avoid the emails going into your junk/spam folders. You can also hear about what classes are scheduled by following the Steel & Soul Yoga page on Facebook.
  • Do you have recorded classes I can follow along to?
    You can sometimes find recordings of previous classes in our shop >here< The best value way to follow recorded classes is via our Virtual Studio >here< where there are an abundance of classes and practices to follow in your own time.
  • Can I just turn up to classes and pay on the day?
    All classes are to be pre-booked and paid via the 'book classes' tab on the website.
  • What should I bring with me to your classes?
    Almost all classes, will require you to bring your own mat and this will be noted in the class information. Aside from that, wear comfortable clothes and drinking water may be helpful. Regardless of the style of class, you are always welcome to bring any extra props you may find supportive e.g yoga blocks, yoga strap etc. Chunky, cosy socks are welcome for during relaxation at the end of the class or just in general if it is a slow, gentle class. As always, tune into what would best support YOU for the particular class and the class information will always guide on anything that might be needed for specific classes. Also, always bring an open heart and mind 😉
  • What should I wear to your classes?
    There is no right or wrong thing to wear, the most important thing is that you feel comfortable. Comfortable to move and breathe freely, and comfortable in yourself. Soft, loose clothing is especially great and it is always worth having an extra layer or two to be able to put on, just in case. For classes where we have relaxation at the end (most classes), our body temperature will drop, so it's especially supportive to have an extra cosy layer to be able to put on then. Also, for outdoor classes, extra layers are always helpful as we know the British weather can turn in an instant! In short, comfortable, warm and supportive.
  • What style of yoga do you offer?
    Whilst the yoga world generally labels yoga by the style / origin (e.g Hatha, Vinyasa etc) we would rather categorise the classes by how they may make you feel. Depending on the class, it may evoke feelings of relaxation, empowerment, calm, groundedness, confidence, vitality and so much more. This is always explained in the class description so you know what to expect from that particular class.
  • Are you a qualified yoga instructor?
    I am certified with a 200 hours YTT which I gained in 2017 in Nepal. I continue to further my knowledge and studies in different areas with most recent additional trainings in breathwork.
  • What is breathwork?
    Simply moving the breath and working with it in intentional ways for a specific outcome. Different ways we work with it can support various aspects of our wellbeing including lower stress, deeper sleep, emotional release, improved energy levels and overall vitality etc. There are some lovely breathwork practices in our Virtual Studio.
  • Do you offer meditation?
    Almost all our classes and offerings include some form of meditation. If you are looking for more specific or direct guidance on meditation, there are some lovely meditation practices you can follow in our Virtual Studio >here<
  • What regular classes do you offer?
    We offer one-off 'pop-up' classes rather than 'regular' weekly, scheduled classes to work with the magic of Kerri's spontaneous, creative energy which is always potent and supportive.
  • What can I expect from your classes?
    A loving, supportive and nurturing space to tend to your physical, mental, emotional and spiritual wellbeing. Rather than being your 'guru' or 'the expert,' we want to simply show you 'how' and equip you with the tools to support yourself.
  • How do I cancel a class I have already booked?
    First, please check our cancellation terms and conditions >here<. If you are in the appropriate time frame to cancel, simply email hello@steelandsoul.com with the subject 'cancellation' and the details of which class you are cancelling in the body of the email.
  • How does the membership work?
    You can choose to sign-up as a monthly or yearly member which gives you access to the abundance of wellbeing support and practices in the Virtual Studio. There are lots of other benefits to the membership too and as they are ever evolving, please check these >here< for the current information. Once you are signed-up you can log in and to the Virtual Studio and connect to any of the practices whenever you like and however often you like, call it your in house yoga studio. The payment will be billed for the duration you selected (until cancelled) e.g it will either be billed every month or every year. You can see full membership T&Cs >here< .
  • What is included in the membership?
    The membership is your full, on demand access to the practises and wellbeing support of the Virtual Studio. There are other benefits too such as discounts and priority booking for new classes, however the benefits are ever evolving, so do check >here< for full details on what is currently included in the membership
  • How do I join the membership/ virtual studio?
    You can join >here< and once signed up, you can enter the Virtual Studio space >here<
  • How do I update the payment information for my Membership payment?
    This can be done when you are logged into your account via the 'my subscriptions' section.
  • How can I cancel my membership?
    Log-in to your membership/virtual studio account and on the menu (this will appear in the top left next to the Steel and Soul logo if you are on a laptop), go to 'my subscriptions' and you will see all active subscriptions/ memberships where you can cancel the relevant one. Please note, it is your responsibility to cancel in good time ahead of the next payment. Refunds will not be given if you have not cancelled in the desired time.
  • When will my next membership payment be taken?
    Any information on your membership and billing can be found when you log-in to your account and then click on 'my subscriptions.'
  • Do I have to speak or put my video on in online classes?
    There is no obligation to either speak or have your video on in the online classes, choose what works best for you. Online class etiquette is that you keep yourself 'muted' (which should be the default setting when you arrive into the class, so you shouldn't need to do anything) throughout the class unless there is an open invitation contribute which of course there is no obligation to.
  • How do I access online classes?
    Currently, online classes are hosted via Zoom. Once you have booked onto an online class, you will receive an email confirmation with the link to the class and the passcode to enter the class. You can enter the class from 10 minutes before the start time by clicking on the link which will take you to Zoom and load the online space. If prompted (it's not always requested), enter the passcode given in your confirmation email.
  • How can I gift your classes to someone?
    You can buy E-gift cards just >here< which they can use against the value of classes.
  • How can I get a discount for your classes?
    Our monthly virtual studio members get 15% ongoing discount and our yearly virtual members get 20% ongoing discount - sign-up >here<
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